2025 Holiday Shopping & Shipping FAQs
When is the last day to order from JD Sports to get delivery by Christmas?
We recommend placing your order by December 17 for standard shipping and by December 21 for expedited shipping to ensure delivery before the holidays.
Does JD Sports offer free shipping during the holidays?
Yes! We offer FREE shipping on all orders over $75 during the holidays!
Does JD Sports offer expedited or same-day shipping for holiday orders?
We offer expedited shipping for holiday orders. To receive your order same-day, consider buying online and picking up at your local JD Sports store or use one of our same-day delivery partners to receive your purchase within hours of ordering.
How do I track my holiday order from JD Sports?
Your order confirmation email will include the tracking information for your holiday order. You can also visit https://www.jdsports.com/help and enter your order number and billing zip code for up-to-date tracking information.
Does JD Sports have holiday sales or special promotions?
Yes, we do! Our holiday sales and promotions bring you the best deals on top products from all the brands you love! We’re keeping our Black Friday and Cyber Week deals under wraps right now, but here’s a peek at holiday deals we’ve offered in the past!
60% OFF select styles + 35% OFF with code
Up to 50% OFF Nike shoes and apparel
Up to 50% OFF Jordan shoes and apparel
Up to 30% OFF trending New Balance shoes
Buy more, save more: $25 off orders $250+
$10 OFF when you buy online and pickup in-store
App-exclusive savings like $20 OFF orders $100+
Buy now, pay later with Klarna and Afterpay
Does JD Sports have Black Friday or Cyber Monday deals?
Yes, we have both! We have some of the best Black Friday sales and Cyber Monday deals of the holiday season.
Take 60% OFF select styles + extra 35% OFF with code
Save up to 50% OFF Nike footwear and apparel
Jordan Essentials: Up to 50% OFF
Up to 30% OFF trending New Balance sneakers
Bundle and save on gifts under $25
Buy more, save more: get $25 OFF when you spend $250+
Shop online, pick up in store & save $10
Exclusive app deal: $20 OFF $100+
Flexible payments: shop now, pay later with Klarna & Afterpay
What are Black Friday deals on shoes and apparel at JD Sports?
Black Friday at JD Sports means saving big on your favorite brands! We’ve been known to feature Black Friday deals like:
Save 60% OFF on select items and score an extra 35% OFF using promo code
Nike favorites on sale: Up to 50% OFF
Score up to 50% OFF Jordan sneakers and apparel
New Balance trending styles up to 30% OFF
Gift bundles under $25
Spend $250 or more, Save $25
$10 OFF for online orders with in-store pickup
Download the app, save big: $20 OFF $100+
Get what you love today, pay later with Klarna or Afterpay
What are Cyber Monday deals on shoes and apparel at JD Sports?
The holiday savings continue on Cyber Monday with JD Sports!
Huge savings: 60% OFF select styles, plus additional 35% OFF with code
Up to 50% OFF top Nike shoes and clothing
Up to 50% OFF Jordan shoes and gear
Save up to 30% OFF on popular New Balance shoes
Great gifts, small price: bundles under $25
Bigger orders, bigger savings: $25 OFF $250+
Get $10 OFF your order with in-store pickup
$20 OFF when you spend $100+ on the JD App
Shop now, split your payments: Klarna & Afterpay available
Are JD Sports gift cards available for holiday gifting?
Yes! Choose from an e-gift card (sent directly by email or text) or a physical gift card (sent via mail). Shop JD Sports gift cards here: https://www.jdsports.com/giftcards
Does JD Sports have a loyalty or rewards program to save more on holiday purchases?
Get rewarded for shopping like a VIP when you sign up for the STATUS Loyalty Program. Earn STATUS Points every time you shop at JD Sports.
Does JD Sports have early-access holiday deals for email or app subscribers?
STATUS Loyalty members are always the first to know about new deals, limited-time promotions, high-heat drops and more. Join STATUS today for exclusive access.
What is JD Sports’ holiday return policy?
If your JD Sports purchase is not working for you, we’ve got you covered by offering free and easy returns! For more information about our Return Policy, please visit: https://www.jdsports.com/help/faq/order-changes
How do I exchange an item purchased during a holiday sale?
Returned items may be exchanged when returned in store. Items returned by mail may not be exchanged. Items returned must satisfy the requirements of our Return Policy.
Can I return or exchange in-store if I bought online?
Items purchased online at jdsports.com or on the JD Sports app can be returned at any JD Sports store or any Finish Line store in the United States within 45 days of the original purchase. For more information on order changes and returns, please visit: https://www.jdsports.com/help/faq/order-changes
Does JD Sports offer in-store pickup for holiday orders?
Yes. We are happy to offer you in-store pickup on holiday orders! When you shop online, select the “Shop My Store” option and search for your local JD Sports using your city, state or zip code.
How do I find a JD Sports store near me?
Use our convenient JD Sports Store Locator or search JD Sports Stores by State.
What are JD Sports’ store hours during the holidays?
Hours may vary by location, so please use our JD Sports Store Locator to find your nearest JD Sports, including the store’s holiday hours.
How can I check if an item is in-stock at my local JD Sports store before I visit?
Buying online and picking up in-store is the best way to ensure your items will be ready for you when you visit your local JD store.
How can I contact customer service during the holidays?
Customer Service is always available online at https://www.jdsports.com/help or via phone 1-855-423-1624.
Do you have a size guide for choosing gifts?
Yes! Take the guesswork out of shopping and use our size guide to find the perfect fit.
Can I cancel or modify an order after it’s been placed?
The window of time for cancellations or modifications is very short due to our automated, real-time order fulfillment processes. If you need to cancel or change your order, contact Customer Care as soon as possible. We'll do everything we can to accommodate your request.
Does JD Sports have a holiday gift guide or best-seller list?
Yes! We have both! Our curated Holiday Gift Guide 2025 just dropped! Find the season’s hottest holiday gifts for everyone on your list, including:
• Gifts For Her: Must-have sneaker and apparel gifts for the lady in your life
• Gift for Him: Shop the most in-demand sneaker and apparel brands of 2025
• Gifts for Boys: Holiday favorites for big boys, little boys and toddlers
• Gifts for Girls: A curated list of holiday gifts for big girls, little girls and toddlers
Does JD Sports offer eco-friendly or sustainable gift options?
Yes. We carry a wide array of eco-friendly and sustainable gift options!
What accessibility options are available for shopping online?
At JD Sports, we are committed to ensuring that all individuals with disabilities are able to access all of the products, services, information and retail experience offered by JD Sports through jdsports.com and its mobile app. JD Sports has retained a third party digital accessibility and assistive technology testing partner to aid in adopting and implementing procedures to the relevant portions of the World Wide Web Consortium’s Web Content Accessibility Guidelines 2.0 Level AA (WCAG 2.0 AA).