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Customer Care

To protect the health and safety of our associates, we are operating remotely with adjusted hours.

Thank you for your patience as we work hard to meet your needs.

Call in orders are not available at this time.

Monday - Friday 10am - 6:30pm ET Saturday 8am - 4:30pm ET Sunday 10am - 6:30pm ET

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As much as we'd love to, we can't chat right now. Please hit us back later and we'll get you taken care of.

Monday - Friday 8am - Midnight ET
Saturday 8am - 10pm ET
Sunday 10am - 8pm ET

Did you know that JD Sports is bilingual? We have Spanish-speaking customer care representatives who are excited to assist you with any questions or issues. Just give us a heads up that you'd like a Spanish-speaking representative help you and we'd be glad to accommodate you!

¿SabÍas que JD Sports ofrece servicio en Español? PermÍtanos la oportunidad de asistirle en su próxima llamada. Tenemos representantes de servicio al cliente dispuesto en ayudar con sus preguntas, dudas o sugerencias. Todo esto en su propio idioma. ¡Esperamos su llamada!

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