Afterpay is a service that allows JD Sports to offer customers in the U.S. the ability to make purchases now and pay for them in four equal installments, made every 2 weeks, without any interest.
Just shop jdsports.com and checkout as usual. At checkout, choose Afterpay as your payment method. You will be directed to Afterpay’s website, Afterpay.com, to register and provide details for the payment method you’ll be using to make your installment payments (Visa or Mastercard credit or debit cards only). If you’ve used Afterpay before, just log into your Afterpay account. Then complete your order -- it’s that easy!
Please note, all items in your shopping bag must be eligible for Afterpay, and the order value must be between $35 and $1000. Some items, like gift cards, may not be eligible for use of Afterpay as a method of payment.
Afterpay can only be used on purchases made on jdsports.com. Afterpay can’t be used as a form of payment for JD in-store purchases.
Visa and Mastercard (credit or debit cards) are the only accepted forms of payment when using Afterpay.
Even though you are shopping with JD, you’ll be providing personal information directly to Afterpay if you opt to make a payment for a JD order using Afterpay.
Your Afterpay account is separate from any account you may have with JD. If you have a question about your Afterpay account, please contact the Afterpay toll-free Customer Support line at 855-289-6014 or submit a question to Afterpay here.
When you make a purchase using Afterpay, you agree to the terms and conditions of Afterpay’s Payment Purchase Agreement. Please see Afterpay’s Payment Purchase Agreement here.
If there is a conflict between these FAQs and Afterpay’s Payment Purchase Agreement, the Payment Purchase Agreement will apply.
For more information, visit Afterpay’s FAQ page here.
To return items purchased using Afterpay, follow JD’s standard return process and return policy. We encourage you to mail in your returns of items purchased using Afterpay so that your refund syncs up with your Afterpay account. If you mail in your returns to JD Sports, the refund will be made from JD Sports to Afterpay and when this refund is processed, it will drop into your Afterpay account, which can be accessed on Afterpay.com or the Afterpay App.
Refunds from any other types of returns of items purchased using Afterpay will not be applied to your Afterpay account and even if you receive a refund from JD Sports for such a return, you remain obligated to pay your Afterpay account in full (in accordance with Afterpay’s Purchase Payment Agreement). Click here to see complete terms for Afterpay’s Purchase Payment Agreement.
Exchanges, store credit and cash refunds are not available for items purchased using Afterpay.
Your cart of eligible items must exceed $35 in order to use Afterpay at checkout. You may use JD store credit, gift cards or E-Gift Cards to pay for an order you want to use Afterpay with, but your order total must exceed $35 in order to use Afterpay as a method of payment.
Yes, your cart value must be between $35 and $1,000 to use Afterpay with JD.
Afterpay may approve or deny your use of Afterpay to make a purchase with JD at jdsports.com. You’ll receive an instant approval decision on your order at checkout. Afterpay and JD are committed to responsible spending and not all orders will be approved.
No. Afterpay is only offered and made available to JD customers who have a US billing address, a US shipping address, a US Visa or Mastercard (credit or debit card), and a US mobile phone number. Customers with international billing addresses and/or phone numbers will not be able to set up an account with Afterpay.
Afterpay is only offered to customers over the age of 18.
You can’t use Afterpay to purchase JD gift cards or e-Gift cards. Afterpay may be unavailable for use on the purchase of additional items. You will need to purchase your gift cards separately from orders with items eligible for purchase using Afterpay.
Where Afterpay is used on a JD order, an approved order is delivered in accordance with JD’s standard shipping policy.
If you make a JD purchase using Afterpay, you’ll be required to make your first payment to Afterpay at the time of purchase. The remaining 3 payments are due to Afterpay every 2 weeks in equal installments and will be drawn from your selected payment method. If you would like to make additional unscheduled payments before they are due, you may log in to Afterpay on Afterpay.com or the Afterpay App anytime to make your payments early.
You can log in to your Afterpay account on Afterpay.com or the Afterpay App anytime to view the payment schedule or make a payment before the next due date.
Afterpay sends payment reminders via SMS and email prior to payments becoming due. It is also easy to view customer orders and payment schedules on Afterpay.com or in the Afterpay App.
You can make payments any time before their due date. If you’d like to make payments before your scheduled pay dates, you can do so through your Afterpay account on Afterpay.com or in the Afterpay App. Just select the installment you’d like to pay early and select ‘Pay Now.’
To request an adjusted payment schedule, contact Afterpay’s Customer Service team and the team will review your account to determine eligibility. Not all requests can be accommodated.
Afterpay Customer Service Team
Phone Number: 855-289-6014
Standard hours: Monday through Saturday 7AM to 7PM (CST)
If you make a purchase using Afterpay, you don’t pay anything extra when you pay on time, according to your payment schedule. The only fees are Afterpay’s late fees for missed payments, after Afterpay automatically applies a grace period. If funds are not available or you otherwise do not make your payment when it is due, late fees may apply. Click here to see complete terms for Afterpay’s Purchase Payment Agreement.
Even though a grace period is provided, the Afterpay system reviews customer repayment history for future purchases, so JD encourages customers to pay Afterpay as soon as possible. If you make a purchase using Afterpay, you will still get an SMS to say the payment failed as well as a reminder about payment due.
Once Afterpay has approved an order, order details cannot be modified, and items cannot be added to the order. JD encourages customers to place a new and separate order if they would like to add additional items to their purchase.
JD can issue full or partial refunds for any reason.
If you have a question about Afterpay and your use of Afterpay with a JD purchase, please contact the Afterpay toll-free Customer Support line at 855-289-6014 or submit a question to Afterpay here.
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